Our Privacy Policy
With this privacy policy, IQTrad s.r.o. (hereinafter referred to as "we" or "us") wishes to inform you about the processing of your personal data (hereinafter also "data") when visiting our website https://www.iqtrad.com and associated domains and using our services.
Furthermore, you will receive information about your rights. We take the protection of your personal data and privacy very seriously and of course comply with the applicable data protection regulations, particularly the European General Data Protection Regulation (GDPR).
If you do not understand terms used in this privacy policy, our explanations under "Help with data protection terms" may help. For any questions about data protection, you can also contact us informally using the contact details provided below.
Responsible for data processing:
IQTrad s.r.o., Tyrsova 188, CZ-26712 Lodenice
Email: privacy@iqtrad.com
Managing Director: Pavel Kraus
The data protection officer of IQTrad s.r.o. can be reached at the following contact details:
Email: privacy@iqtrad.com
Right of Withdrawal and Objection
Withdrawal of your consent to data processing and the right to object to data collection in specific cases as well as to direct marketing (Art. 21 GDPR)
Many data processing operations are only possible with your explicit consent or a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
You can withdraw your consent at any time. A simple informal notification via email to privacy@iqtrad.com is sufficient. The legality of the data processing carried out before the withdrawal remains unaffected by the withdrawal.
Right to object to data processing in specific cases as well as to direct marketing (Art. 21 GDPR)
If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The specific legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Art. 21 para. 1 GDPR).
If your personal data is being processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes, including profiling related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21 para. 2 GDPR).
If you wish to exercise your right to object, an email to privacy@iqtrad.com is sufficient.
Data processing during your visit to our website
In connection with your visit to the IQTrad website, we process personal data from you. In principle, visiting our website is possible without providing your personal data. Our website is designed to collect as little data as necessary. Data is collected for the purposes described below and to the extent described below. We only pass on your data to third parties as described below.
Collection and processing of personal data
Contact
For contact, we provide a contact form on our website. The data provided there will be used to process your request. We collect and process your personal data only if you voluntarily provide it with your knowledge. These include:
- First and last name
- Phone number
- Email address
- Company name
- Position
- Your message
- Attached file
The legal basis for processing your data for contact purposes is Art. 6 para. 1 lit. a GDPR based on your voluntarily given consent. The personal data we collect for using the contact form will be automatically deleted after your request has been processed.
Offers and Orders
For the processing of quotes and orders, we collect and process the following data that is necessary for the proper execution of a mutual contract. We collect and process your personal data only when you voluntarily provide it with your knowledge. These include:
- First and last name
- Company name
- Tax number
- Billing address: street, postal code, city, country
- Phone number
- Email address
- Communication history
- Previous inquiries and orders
The legal basis for processing your data for the purpose of ordering/commissioning is Article 6(1)(a) GDPR based on your voluntary consent, as well as Article 6(1)(b) GDPR for contract fulfillment. The personal data we collect will be stored until the legal retention period expires and then deleted, unless we are required to store it for a longer period due to tax and commercial law retention and documentation obligations (from OR (Commercial Register, TZ (Penal Code), or DR (Tax Code) according to Article 6(1)(c) GDPR or if you have consented to further storage under Article 6(1)(a) GDPR.
Translation
The client submits files to be translated, which we store and make available to the translator for processing. Unless otherwise agreed, IQTrad also uses freelance service providers, which may include service providers outside the EU. After the completion of the assignment, source and target files will be stored within the statutory retention periods.
The legal basis for processing the documents you submit for translation is Article 6 (1) lit. b GDPR.
Payment Information
When paying via SEPA transfer, no data is shared with third parties.
On our website, we also offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). When paying via PayPal, the payment data you enter is transmitted to PayPal. The transmission of your data to PayPal is based on Article 6 (1) lit. a GDPR and Article 6 (1) lit. b GDPR.
Your Rights
Right to access
According to Art. 15 GDPR, you have the right to obtain information from us regarding whether and what data we process about you. This includes information such as how long and for what purpose we process the data, where the data originates from, and to whom or which categories of recipients we disclose it. You can also request a copy of this data from us.
Right to rectification
According to Art. 16 GDPR, you have the right to have inaccurate or incomplete personal data about you corrected immediately. If legally required, we will inform third parties about this rectification if we have shared your data with them.
Right to erasure ("Right to be forgotten")
According to Art. 17 GDPR, you have the right to request the immediate erasure of your personal data from us if one of the reasons listed in Art. 17 GDPR applies.
Right to restriction of processing (blocking)
According to Art. 18 GDPR, you have the right to request the restriction of processing of your personal data from us if one of the conditions in Art. 18 GDPR is met.
Right to withdraw consent
According to Art. 7 para. 3 GDPR, you can withdraw your consent given to us at any time with effect for the future. This withdrawal can be made informally via the above contact addresses.
Right to data portability
According to Art. 20 GDPR, you have the right to receive personal data that concerns you and that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit this data to others. Details and restrictions can be found in Art. 20 GDPR. Exercising this right does not affect your right to erasure.
Right to complain to the supervisory authority
According to Art. 77 GDPR, you have the right to complain to one of the responsible supervisory authorities or the supervisory authority of your place of residence, place of work, or the location of the alleged data protection violation if you believe that the processing of your personal data violates the provisions of the GDPR.
Right to object
You have the right, under Article 21 GDPR, to object to the processing of your personal data at any time. If the conditions for an effective objection are met, we will no longer process your personal data.
Assertion
To assert your rights, please contact us (informally as well) at the following email address: privacy@iqtrad.com
Help with data protection terms
We use some terms in this privacy policy that are also used by the legislator, especially in the European General Data Protection Regulation (GDPR). Since it is important to us that this privacy policy is understandable for you, we explain some key terms below:
Processor: This is a natural or legal person, authority, agency, or other body that processes personal data on behalf of a controller.
Data subject: This is any identified or identifiable natural person whose personal data is processed by the data controller.
Browser: This is a program used to view websites on the internet.
Cookies: Cookies are small files stored on your device that save certain settings and data for exchange with your browser, unless you prevent this through technical settings. Cookies allow the visited websites and servers to distinguish your individual browser from other internet browsers. A specific internet browser can therefore be recognized and identified by the unique cookie ID. This makes it easier for you to use our website, as you may only need to enter certain data once. If possible, we use session cookies, which are deleted when you close your browser. We also use persistent cookies that are stored on your computer for a longer time. In addition to the option to configure your browser not to accept cookies, you can delete already set cookies at any time via an internet browser or other programs. Please note, however, that not using cookies may result in some features of our website or services being unavailable.
Third party: This is a natural or legal person, authority, agency, or other body that is authorized to process personal data.
Consent: This is any freely given, informed, and unambiguous indication of the data subject's wishes, given in the form of a statement or other clear affirmative action, by which the data subject signifies agreement to the processing of their personal data.
Recipient: This is a natural or legal person, authority, agency, or other body to which personal data is disclosed, whether or not it is a third party.
IP address: This is an address assigned to your device (e.g., smartphone or computer) on the internet so that your device is reachable and addressable.
Personal data: This is any information relating to an identified or identifiable natural person (also known as the "data subject"). A natural person is considered identifiable if they can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
Pseudonymization: This is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information. This is especially the case when additional information is stored separately, and technical and organizational measures are taken to ensure that the data cannot be assigned to an identified or identifiable natural person with reasonable effort.
Processing: This is any operation or set of operations performed on personal data, whether or not by automated means, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
Controller or responsible party: This is the natural or legal persons, authorities, agencies, or other bodies that alone or jointly with others determine the purposes and means of the processing of personal data.
Security
Your personal data is transmitted to us in an encrypted form. We use the SSL/TLS (Secure Sockets Layer/Transport Layer Security) encryption system for this purpose.
We implement technical and organizational security measures to protect your personal data from misuse, loss, destruction, or access by unauthorized persons. Our security measures are in line with the current state of the art and are continuously improved in accordance with technological developments.
Validity and Changes to the Privacy Policy
This privacy policy is currently valid. Due to the further development of our website or the implementation of new technologies, or changes in legal or regulatory requirements, it may be necessary to amend this privacy policy. We reserve the right to make such changes at any time.
